Business Relationship
Software products sold via this site are sold via our reseller, Freemius. When you purchase our software you pay Freemius and your purchase contract is with
Freemius, Inc.
Customer Support
213 Taaffe Pl
Brooklyn 11205, New York, USA
Once you have paid for the software Fullworks will provide direct support and updates.
VAT and other Taxes
Freemius Inc is responsible for charging, collecting and accounting for sales taxes ( Such as VAT).
Prices listed are excluding VAT. For UK customers VAT will be charged at the required rate. Customers in the EU that provide a valid VAT number prior to ordering, will be charged 0% and will be required to report to their own authorities under the reverse charge arrangements.
Refunds & Cancellations
You have the right to cancel orders up until the download process has started. Your right to the withdrawal from the contract terminates once the download commences.
Free trials are free for the specified time , if a credit card is requested at the start of the trail it is for anti-fraud reasons and will not be charged until the trial ends. It is your responsibility to cancel any trial in these situations or you will be charged automatically.
Refunds are subject to our refund policy detailed here
Licence
HMTL and PHP software is licensed under the GNU General Public Licence (see the licence here http://www.gnu.org/copyleft/gpl.html ) which gives you certain freedoms with the licence but also provides the software without warranty, even implied, or any promise of fitness of purpose. The GNU restricts adding any further limitations.
Software may contain additional licences ( such as MIT or commercial licences ) where third party software is incorporated into the software, these additional licences may restrict some freedoms.
The fee you will pay Freemius inc for the software is for the distribution of the software and access to updates to the software for the agreed period and for the enjoyment of premium features of the software or the agreed period. If the period is described as ‘lifetime’ this is the lifetime of the software, software support and updates may be discontinued ( end of life ) for any reason including technical or economic reasons, however software will normally have a minimum lifetime of three years and normally 6 months notice prior to becoming ‘end of life’.
You will receive software that has GPL code that restricts functionality to that of the free version ( or totally if no free version ) if the licence is no longer valid, e.g. on expiry. You accept by using the software provided that if you do not maintain a valid licence the functionality may terminate.
Please note the limitations of liability below, any software and software updates are strictly provided subject to such limitation. It is your responsibility to ensure software is tested and you have appropriate backups before installation or upgrade.
Support
You agree that you understand that unless you have paid for support you will not get any support.
Support may be provided by telephone or other remote means totally at our discretion.
Access to support does not imply that support will always be available or imply any service level regarding support.
Usage of support is restricted to the specific software downloaded.
Support is restricted to the time purchased or if support is bundled with the software the fair usage limits specified in the product description.
Fullworks operates in the UK and support is limited to UK business hours.
Please note the limitations of liability below, any support is strictly provided subject to such limitation. It is your responsibility to ensure you have appropriate backups and your systems are protected before carrying out or permitting any support action.
Website disclaimer
The information contained in this website is for general information purposes only. The information is provided by Fullworks Digital Ltd (Fullworks) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Fullworks. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Fullworks takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Limitation of Liability
Fullworks Digital Ltd shall not be liable to any user of software in contract, tort, or otherwise, pre-contract or other representations or otherwise for any loss of business, contracts, profits or anticipated savings or for any indirect or consequential or loss whatsoever.
Jurisdiction
These terms shall be interpreted construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.
Company Acts Information
Correspondence address:
Fullworks Digital Ltd
14 Lovelace Drive
Woking
Surrey
GU22 8QU
registered in England and Wales, company number: 07720957, Registered Office: Station House, Station Approach, East Horsley, Surrey KT24 6QX
Data Protection Registration
Fullworks Digital Ltd is a registered Data Controller under the terms of the Data Protection Act 1998, Details of the Fullwork’s notification to the Regulator for data protection, may be found in the Information Commissioner’s Office Public Register of Data Controllers at www.ico.gov.uk under registration number Z3366485.
