When dealing with over 80 shortcode options, it can be challenging to identify what options are available. If you require assistance, please submit a support ticket. To expedite the resolution process, it’s helpful to structure your support ticket with the following information, which we typically request:
- A link to the specific page on your website where you are encountering issues.
- The shortcode you are using, copied and pasted.
- A clear description of the desired outcome you are trying to achieve.
- Your API key.
- Links to the direct Eventbrite Event of any events that are causing issues, such as events that are not displaying correctly in your shortcode.